Market

Analysis16 Nov 2026

Front-desk software is becoming facility infrastructure

The reception tablet was bought as a convenience. Once security, facilities and data protection start relying on its records, it is infrastructure, and it needs an owner, a failure plan and change control to match.

Analysis19 Oct 2026

The four kinds of visitor management product, and why comparing across them misleads

Our directory sorts visitor management into four categories of roughly equal size. They overlap on the sign-in screen and diverge almost everywhere else, which is why a shortlist should start with the category, not the feature list.