Skip to content
LobbyExpress
Search

Buyer's guides

Guide

Designing the visitor journey

From the invitation to the follow-up, a visit is a chain of small handovers between host, visitor, reception and system. How to map each step, find the friction and fix the weak link most sites ignore: signing out.

Guide

Visitor badges: printed, QR, NFC and mobile

What each kind of visitor badge is good for, how to show expiry and visitor type at a glance, when to reuse and when to bin, and the uncomfortable truth about how little a badge actually proves.

Guide

Rolling out visitor management across multiple sites

A practical plan for taking a visitor system from one building to many: choosing a pilot, deciding what is standard and what is local, setting up central reporting, training each role and phasing the go-lives.

Guide

Integrating visitor management with access control

How to connect a visitor system to the doors: issuing time-bound visitor credentials, deciding what data flows each way, and the questions to put to both vendors before anyone writes a line of configuration.

Guide

Contractor management: inductions, permits and insurance

A practical guide to managing contractors through the front desk: checking documents before arrival, running inductions, linking sign-in to permits to work, tracking expiry dates and keeping on-site rules enforceable.

Guide

Choosing visitor sign-in hardware

Tablet kiosk, dedicated kiosk, staffed desk or the visitor's own phone? How to match sign-in hardware and badge printers to your reception, and the power, network and accessibility details that decide whether it works.

Guide

Running an evacuation roll-call from visitor data

How to turn sign-in records into a roll-call that works when the alarm sounds: who holds the list, how wardens reconcile it at the assembly point, what to do when the network or the tablet is unavailable, and how to drill it.

Guide

GDPR and visitor data: a practical guide for reception

What to collect at sign-in, which lawful basis fits, how to show a privacy notice on a kiosk, how long to keep records, and how to handle photos, ID scans and subject access requests.

Guide

How to write a visitor management RFP

A practical guide to specifying a visitor management system: writing requirements as real scenarios, separating must-haves from nice-to-haves, scripting demos and comparing a shortlist on evidence rather than points.

Guide

What a visitor management system actually does

Sign-in is the visible part. The reason organisations buy a VMS is usually evacuation lists, contractor compliance and knowing who was in the building on a given afternoon.